Napoleon Propane, LLC.
9560 County Road 424, Napoleon, OH 43545, US
(419) 591-1420
Hours
Monday: 8:00 am – 5:00 pm
Tuesday: 8:00 am – 5:00 pm
Wednesday: 8:00 am – 5:00 pm
Thursday: 8:00 am – 5:00 pm
Friday: 8:00 am – 5:00 pm
Saturday: By Appointment
Sunday: Closed
Napoleon Propane, LLC Privacy Policy
Napoleon Propane, LLC respects the privacy of all of its customers. The information that we collect from each customer is used solely by us to service that customer. Information collected may include customer's name, additional contact name(s), billing and service address(es), phone number(s), and email address(es). In order to provide you with propane, we also collect information about your propane tank(s), other propane equipment, and appliances using the propane. This may include size(s), serial number(s), manufacturer(s), manufacture date(s), model number(s), pressure readings, and other details about how that equipment is connected and/or designed to operate. We also collect your purchases and payments with us. We collect this information by you providing it to us when you contact us and provide it, by taking readings when we are at your service address(es) filling and servicing your equipment, and when we contact you and request the information. We also collect information necessary to process your payment requests. This information is only collected when you explicitly provide it to us as a means to make a payment on your account(s).
We do not share any information that we collect with third parties with the following exceptions: 1) Payment information that must be passed on to our bank or credit card processor in order to process your payment. 2) Information necessary to deliver the propane you purchase with our direct affiliate WKLP Transport, LLC which is the delivery arm or our operation. Specifically, we do NOT share any SMS consent or phone numbers with third parties/affiliates for marketing purposes.
SMS Disclosure: If you consent to receive SMS from Napoleon Propane, LLC you agree to receive account notifications and customer care messages via SMS from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary.
Visit https://www.napoleonpropane.com/contact-us to see our privacy policy and terms and conditions.